Hellooo, I'm Paulina Ho. I'm a graphic designer/artist based in NYC. This is my small-batch experimental shop.
Where are you located and ship from?
Long Island City, NY
How will my items be shipped?
Prints that are 9 x 12 or smaller will be shipped in a rigid flat-mailer using First-Class Mail®. Large Prints will be shipped in a tube using First-Class Mail® Parcel. Shipping should take about 2-5 business days.
Anything shipped for $1 will be mailed in a small envelope using First-Class Mail® and should take about 1-4 business days, depending on the postal office.
I usually ship the next business day, but please give me an additional 1-2 days to package and send out your items. If you want expedited shipping, contact me before placing an order!
Do you ship internationally?
Yes! Please contact me before ordering, as shipping prices vary.
How will you ship international items?
Small items will be shipped with First-Class Mail® International and should arrive within a few weeks. Prints are shipped with Priority Mail International® and should take 6-10 business days.
What's the return and exchange policy?
If you're unhappy with your purchase, contact me within 14 days of shipping and I'll refund you the price of the item when I receive it. If prints didn't arrive safely, I will gladly ship out another.